Algorithmic Management and the Future of Gig Work: A Labour Law Perspective

Abstract

The rise of the gig economy has transformed the nature of the work through allowing digital platforms to connect service providers with their clients in multiple algorithm-based mechanisms. Although the model allows flexibility and provides job opportunities to individuals, on the other hand, it transfers the burden of control from humans to algorithms. The workers of the gig economy through multiple platforms like ride sharing and food transportation are dependent on the digital platforms for task assignment and evaluation. Artificial intelligence has become a technology which silently plays an important role in deciding the fate of workers. The aim of this research paper is to examine whether the present legal framework existing in India for labour laws is enough to regulate algorithmic management in the platform economy. This research paper will examine the position of gig workers in accordance with the Code on Social Security, 2020 and other pertinent constitutional principles and labour laws in order to point out the shortcomings in regulating the use of algorithmic management. The hypothesis of this research paper is that even though Indian laws regard the gig workers as a distinct class, they fall short in addressing concerns about algorithmic management. To contextualise these challenges, the research paper undertakes a comparative analysis with the European Union's evolving regulatory framework on platform work and algorithmic management. It also proposes a legal and policy reforms aimed at enhancing transparency, ensuring meaningful human oversight of automated decisions, strengthening platform accountability and to develop a regulatory framework that balances technological innovation with the protection of gig workers in India's digital economy.