Smart HRM Systems and Organizational Agility: An Empirical Study of Technology-Driven Multinational Corporations

Abstract

The rapid adoption of Smart Human Resource Management (HRM) systems, integrating Artificial Intelligence (AI), HR analytics, and digital platforms, has transformed how multinational corporations (MNCs) manage talent and enhance organizational performance. This study investigates the relationship between Smart HRM practices and organizational agility in technology-driven MNCs. A quantitative survey was conducted among 240 HR professionals across six MNCs, and data were analysed using correlation, regression, and ANOVA techniques. Findings reveal that AI-driven recruitment, HR analytics, and digital HR platforms significantly contribute to enhancing organizational agility. The study provides empirical evidence supporting the strategic role of Smart HRM systems in improving firm responsiveness and competitiveness. These insights offer both theoretical contributions to digital HR literature and practical guidance for managers seeking to leverage technology for sustainable organizational advantage