Work–Life Balance Policies and Employee Relations as Predictors of Employee Job Satisfaction: An Empirical Study of Ed-Tech Organizations in Delhi NCR Region

Abstract

The rapid growth of the Edu-Tech sector has transformed the nature of work, creating new opportunities as well as challenges for employees. In this dynamic environment, organizations are increasingly focusing on work–life balance policies and healthy employee relations to enhance employee well-being and organizational effectiveness. The present study investigates the influence of work–life balance policies and employee relations on employee job satisfaction in Edu-Tech organizations operating in the Delhi NCR region.

The study adopts a quantitative research design and collects primary data from employees working in various Edu-Tech companies through a structured questionnaire. A sample of employees from different functional areas was selected using a convenient sampling technique. The variables examined include work–life balance policies, employee relations, and employee job satisfaction. Statistical techniques such as descriptive analysis, correlation analysis, and multiple regression analysis were employed to assess the relationships among the study variables.

The findings reveal that both work–life balance policies and employee relations have a significant positive impact on employee job satisfaction. Flexible work arrangements, leave benefits, employee wellness initiatives, effective communication, managerial support, and collaborative workplace relationships emerged as key factors contributing to higher levels of job satisfaction. The regression results indicate that employee relations and work–life balance policies jointly explain a substantial proportion of the variance in employee job satisfaction, highlighting their importance as organizational predictors.

The study contributes to the growing body of literature on human resource management in the Edu-Tech industry and provides practical insights for managers and policymakers. The findings suggest that organizations should strengthen employee-centric policies and foster positive workplace relationships to improve employee satisfaction, retention, and overall organizational performance. The study also offers directions for future research in emerging technology-driven work environments.