A Structural Analysis of Hybrid Workplace Practices, Psychological Empowerment, and Employee Job Satisfaction among IT Professionals

Abstract

Hybrid work arrangements have revolutionized the way organizations operate, especially in the information technology (IT) industry, where flexible work has become more common. The current study explores the structural effect of the hybrid workplaces on psychological empowerment and job satisfaction of IT-practitioners. The data was collected by using the quantitative research design and the data collection instrument used in this study was a structured questionnaire based on purposive sampling of 530 IT professionals. To test the direct and mediating relationships the proposed model for this study was analyzed using Partial Least squares Structural Equation Modeling (PLS-SEM). The results indicate that hybrid working has a strong positive impact on psychological empowerment, and on employee job satisfaction. Psychological empowerment also has a strong impact on employee job satisfaction and partly acts as a mediator between hybrid work practices and job satisfaction. Based on these findings, it is recommended that organisations should integrate effective hybrid work policies and develop an empowering work culture that enables employees to have autonomy, competence and meaningful participation. The findings of this research build on the existing body of research on the connection between workplace flexibility and employee outcomes, and are useful for managers desiring to improve employee satisfaction and organizational effectiveness in the digital workplace.